This is advantageous for different business types. You can even sign up for the paid phone service if you’re on Zoom Meeting’s free plan.Īll of the same features can be found in both the metered and unlimited plans – you’ll just be paying for minutes with the metered tier. Zoom Phone is an add-on to Zoom Meetings, so you’ll need to be subscribed to that service first. While Zoom Phone does have two plans, the differences between the two are primarily in billing structure, not in dialing functionality. With Zoom Phone, your business will be able to communicate with customers and work internally using collaboration tools and features of Zoom, which means that in addition to voice, you will have access to audio conference rooms, messaging, and video conferences as well without changing platforms. You can invite additional attendees at any time or keep it a one-on-one personal meeting. In addition, if you would like to turn your call into a Zoom Meeting, it’s a straightforward process that only takes a single button press. However, the features that you would find on a PBX are all accessible and streamlined to create a better experience than is available through a traditional landline calling system. Unlike the traditional Zoom experience, there is no video call on this platform. Zoom Phone is a cloud-based calling solution that is used when you need to quickly contact someone using VoIP.
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